Privacy and Data Policy

This Privacy Policy explains how Spinsbro collects, uses and protects the personal information you provide when you create an account, place bets or use our services in Canada. We take privacy seriously and aim to be clear about what data we handle, why we process it and how you can control it.

Types of Data We Collect

We collect a range of information to operate your account, provide services and meet legal obligations. That includes:

Personal Data

Details you provide directly such as your name, date of birth, address, email, phone number, and identity documents used for verification. We also collect payment details needed to process deposits and withdrawals; when you contact us we keep your correspondence.

Technical Data

Information about your device and connection, such as IP address, browser type, operating system, device identifiers and location data inferred from IP. We also log activity on the site, including game history, bets, session times and pages viewed.

Transactional Data

Records of your deposits, withdrawals, bet history, bonuses credited and redeemed, and any disputes or chargebacks. This data helps with account management, fraud prevention and regulatory reporting where required.

How We Use Your Information

We use data to provide and improve our services, manage your account, process payments, perform identity and age verification, detect and prevent fraud, and comply with applicable laws. We may also use aggregated or anonymized data for analytics and service optimisation.

Data Protection Practices

We store information on secure systems and apply technical and organisational measures such as encryption, access controls and regular security reviews to protect personal data. Only authorised personnel and third-party providers with appropriate safeguards can access personal information when necessary.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember preferences, support login sessions, measure site use and deliver relevant content. You can control cookie settings through your browser and, where available, site cookie controls. Disabling certain cookies may affect site functionality.

Information Sharing and Third Parties

We share data with service providers who assist with payments, identity checks, hosting, analytics and customer support. We may disclose information to comply with legal obligations, to protect our rights or to prevent fraud. We do not sell personal information.

User Rights

Canadian users have rights including access to their personal data, correction of inaccurate information, deletion requests, and the right to withdraw consent where processing is based on consent. You may also request restriction of processing or data portability in applicable situations.

Access, Correction and Deletion

You can review and update many account details by signing into your account. For verification requests, deletion or other privacy requests, contact our privacy team at [email protected]. We will verify your identity before fulfilling requests and will explain any limits to deletion required by law or fraud prevention needs.

Privacy Policy Updates

We may update this policy from time to time. Material changes will be posted on the site with the updated date. Continued use of our services after updates constitutes acceptance of the revised policy.