Get in touch with our team
Need help? Our support team is ready and available to assist with account-related questions, technical concerns, payment queries or general feedback. Contact us for help with verification, withdrawals, deposits or site access and we’ll guide you through the process. Choose your preferred channel for a quick reply and we’ll make sure your issue is handled promptly by our Canadian support staff.
| Department | Contact |
|---|---|
| Customer Support | [email protected] |
| General Enquiries | [email protected] |
| Affiliate Enquiries | [email protected] |
| Phone | +1 416 732 5894 |
| Working Hours | Mon-Fri, 09:00-18:00 |
If you prefer phone help, our agents can verify accounts and explain payment options including Interac and crypto where available. For affiliate or payments queries, expect a reply within one business day. For urgent issues use live chat for the fastest response.
Email Support
Email is our preferred way to handle detailed requests, account issues, or matters that require documents or explanations. When you write, please include a clear subject line and up-to-date contact details so we can respond without delay. Attach any relevant files and let us know the best time to reach you to help speed up the review.
Contact Form
Contact Spinsbro Support Name Email Message Send messageResponse Time
Support requests are usually handled quickly. Most inquiries are answered within one business day, and live chat issues are often resolved on the spot. More complex cases that require verification, payment checks or escalation may take longer depending on their nature and any third-party response times. If you need an update, contact support and we’ll provide a status and expected timeframe.
Feedback
Your feedback matters, please share any suggestions, ideas or issues to help us improve the site. We review every message carefully and use what we learn to make the service clearer, faster and more user-friendly for Canadian players. Send your thoughts through live chat or email and we’ll pass them on to the team for review and follow-up.